Hi,
I just went to upgrade a clients ECR Pro from v.4 to v.5. I selected the bullet item ECR Pro Single License and hit "Add to Cart" (see attached) -- it billed me $69.95 -- I figured that was the 1/2 of for upgrade. It wasn't until I had already installed it that I realized it was the standard version.
My client really needs the Pro Version. You can contact me off-forum at tim@trustedts.com.
I have receipts for version 4 Pro if you need them.
Tim

Hi, Tim,

I saw you had purchased the Standard Edition of v5.0.5. today.

So, you mean it is the Pro Edition you would like to buy? (You bought the wrong version?).

If you choose Pro Edition, there will be 50% discounts offered because of your v4.0 license.
For Standard Edition license, there is no discount as you do not have v4.0.

Correct -- I had clicked the button to buy the Pro version but the standard went in my cart (see the attached image fromt he original post).
What is the best way to fix this?
Tim

Tim,

You can go ahead and purchase the Pro Edition again. We will proceed to refund your earlier purchase of the Standard Edition.

Thank you! I just ordered the pro version!

Hi Tim,

I have already refunded your previous purchase of Standard Edition: xxxxxxxxxxxxxxxEA5B.

You should receive your refund in a few days after DNN Store processing.