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Moved website to new provider now license is not activiated.
Last Post 26 Aug 2010 09:42 PM by Inven Manager. 6 Replies.
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Crysta Hammond
New Member
New Member
Posts:40

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25 Aug 2010 07:46 AM  
How do I reactivate my license? I moved it to a new provider - not a new installation. This is very urgent.
Thanks,
Crysta Hammond
Crysta Hammond
New Member
New Member
Posts:40

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25 Aug 2010 08:24 AM  
I forgot - I am using version: 3.0.3
Inven Manager
Senior Member
Senior Member
Posts:6763
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25 Aug 2010 02:10 PM  
Crysta,

1. Please check your license here:
http://www.invenmanager.com/Support/LicenseActivation.aspx

2. Please make sure you are using correct version for the license you purchased.

Thanks.
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Crysta Hammond
New Member
New Member
Posts:40

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25 Aug 2010 11:00 PM  
Hello,
I have done as requested and still it says that all activations are used. However, I need to reactivate this website.

Please advise of another step.
Crysta
Inven Manager
Senior Member
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Posts:6763
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26 Aug 2010 02:05 PM  
Crysta,

Without detailed info, we can't help here.

Please follow the instructions on the License page for help on such issue.
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Crysta Hammond
New Member
New Member
Posts:40

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26 Aug 2010 09:06 PM  
I have 4 licenses under info@graphiksolutions.ca – I have used your license activation instructions page and they say they have all be activated.

My problem is that I migrated my sites to a different server and now all of my activations have been disabled.

How do I reactivate all my licenses? None of my event calendars work – they all say that they are the trial version. But they should not be the trial version as I have purchased licenses for them all.

I have used the provided link to that license page - and it says: Your license was already activated. We can not activate it again.

What do I do now? I need them reactivated and I am out of time with this issue as I have waited for your forum to help solve the issue and clients are getting pissed off. Do I need to seriously purchase new licenses because I have migrated the sites to a new server (even though it is NOT a new installation of DNN)?

Please advise on how to proceed.
Crysta
Inven Manager
Senior Member
Senior Member
Posts:6763
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26 Aug 2010 09:42 PM  
Crysta,

We responded to your email. please check.
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