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reactivation of license
Last Post 31 Aug 2010 10:42 PM by Inven Manager. 3 Replies.
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Patrick Byrnes
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Posts:39

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31 Aug 2010 02:40 AM  

After I updated my DNN to 5.4.4
I tried to update my ECR module to 4.01 for DNN 5 from Module 4.0 for DNN 4
crashed my pages that contained calendar modules,after your response that you could not determine the cause.
I had my installation restored back to the previous day. Tried to reinstall, the update and the same thing happened every page I dropped a module on crashed unrecoverably.
Figuring thier had to be a problem with the initial update that changed some of the installed modules, I removed all of my previous modules, and reinstalled the updated modules, now everything works perfectly as far as I can tell, but I lost all of my localization changes, and template setups, will download and save them from now on. I have too many content managers that have added content to my site to go back again to a previous version now.


Then I started to add some of the items I had on the calendar, and it said it was a trial version, and needed licensing.
I then went into the website and tried to get my licensing code. No go, after entering all the data requested, it said product was already licensed and cannot be licensed again. below is my license/invoice number.

I sent you an email from the link provided for problems with activation.
below is the reprint of the email of the information requested that be sent.
Please help.

Pat


Server Data: UBjndRarqnhRPJ4QqFAlXNJukhslRP7Xa+DkwTq0WbXubT1Vwz6e6cwxP0eJ1ZbZFK6YIWtzI0UDOXDxV4PS1A==

Version: 4.0.0.31841
PackageID: 17481
IP: 207.54.144.30
Directory: D:\WebRoot\Domains\scgmgc.org\wwwroot
Inven Manager
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Posts:6765
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31 Aug 2010 03:58 AM  
Pat,

When did you send the email?
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Patrick Byrnes
New Member
New Member
Posts:39

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31 Aug 2010 09:00 PM  
Thursday 8/26
Reprinted below:

From: Patrick M Byrnes [mailto:pattyb_11@msn.com]
Sent: Thursday, August 26, 2010 11:45 AM
To: 'support@invenmanager.com'
Subject: Licensing Problem, will not grant a new license or allow my old one to be used.

Gary

After I updated my DNN to 5.4.4
I tried to update my ECR module to 4.01 for DNN 5 from Module 4.0 for DNN 4
crashed my pages that contained calendar modules,
Restored my installation back a day, then exported my modules.
Tried to reinstall, same thing happened every page I dropped a module on crashed unrecoverable.
Removed all of my ECR modules, and reinstalled. Bingo, all modules worked. Tried to import my contents, and nada, nothing I do not want to try and recover again. I just lost all of my work, localization changes, template changes etc.. and calendar events that were installed.

Then I started to add some of the items I had on the calendar, and it said it was a trial version, and needed licensing.
I then went into the website and tried to get my licensing code. No go, after entering all the data requested, it said product was already licensed and cannot be licensed again. below is my license/invoice number.


Invoice No:
Please help.

Pat


Server Data: UBjndRarqnhRPJ4QqFAlXNJukhslRP7Xa+DkwTq0WbXubT1Vwz6e6cwxP0eJ1ZbZFK6YIWtzI0UDOXDxV4PS1A==

Version: 4.0.0.31841
PackageID: 17481
IP: 207.54.144.30
Directory: D:\WebRoot\Domains\scgmgc.org\wwwroot
Inven Manager
Senior Member
Senior Member
Posts:6765
Avatar

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31 Aug 2010 10:42 PM  
Strangely, I don't think I received that email.

Please re-activate it again. Thanks.
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