Thursday 8/26 Reprinted below: From: Patrick M Byrnes [mailto:pattyb_11@msn.com] Sent: Thursday, August 26, 2010 11:45 AM To: 'support@invenmanager.com' Subject: Licensing Problem, will not grant a new license or allow my old one to be used. Gary After I updated my DNN to 5.4.4 I tried to update my ECR module to 4.01 for DNN 5 from Module 4.0 for DNN 4 crashed my pages that contained calendar modules, Restored my installation back a day, then exported my modules. Tried to reinstall, same thing happened every page I dropped a module on crashed unrecoverable. Removed all of my ECR modules, and reinstalled. Bingo, all modules worked. Tried to import my contents, and nada, nothing I do not want to try and recover again. I just lost all of my work, localization changes, template changes etc.. and calendar events that were installed. Then I started to add some of the items I had on the calendar, and it said it was a trial version, and needed licensing. I then went into the website and tried to get my licensing code. No go, after entering all the data requested, it said product was already licensed and cannot be licensed again. below is my license/invoice number. Invoice No: Please help. Pat Server Data: UBjndRarqnhRPJ4QqFAlXNJukhslRP7Xa+DkwTq0WbXubT1Vwz6e6cwxP0eJ1ZbZFK6YIWtzI0UDOXDxV4PS1A== Version: 4.0.0.31841 PackageID: 17481 IP: 207.54.144.30 Directory: D:\WebRoot\Domains\scgmgc.org\wwwroot
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