Gary,

I know I've requested a waiting list feature before, but I can't find the post. Wanted to give you a heads up that this is still critical for my clients. There are Joomla and Drupal calendars that offer this, and I have 2 clients now asking for it, again. Please let me tell them I have a DNN solution :-)

So here's the requirement as I understand it.

First of all, move the seating capacity field to an attribute of a venue, not an event. It's too hard to ask our calendar admin to always remember the seating capacity of each venue (we have dozens). That should be done by the facilities person who sets up the relationship with the venue operator only once.

When the seating capacity is maxed:
1. Replace the "register" buttons with "Add to wait list" buttons and display the WAITLIST_OPEN token.
When someone clicks add to wait list:
1. Collect same info and payment, but flag registration as wait listed.
2. Send wait list confirmation email.
3. On your new registration details sub-module, show wait list status. Will have this module on final registration screen.
When someone cancels their registration:
1. Upgrade head of wait list to registered (waitlist is FIFO).
2. Send registration confirmation email to wait list person.
3. Send cancellation confirmation to canceling person.
When waitlist > 10% of seating capacity:
1. Close registration. Display "EVENT_FULL" message.
2. If waitlist later drops to < 10% seating capacity, reopen the wait list.
On Event Manager:
1. Make new status for wait listed registration.
2. Make way to easily refund whole wait list. When the event starts, we need to cancel and refund all remaining waitlist entries.

Can this kind of thing make it into the next release? If so, I might have 2 more sales!

AldenG

Alden,

I see your points, and they are very good.
What you suggested deserve a separate module development...

I can't promise to deliver 100% in a short while, but I can say we will deliver those features in stages.

Can we deliver in the following order:

1. Accept wait list, show status, send email, and so on.

2. Auto upgrade from Wait list to actual registration.

3. Process refund

Is that ok?

P.S. On a side note, I believe your client's event is really in demand that requires wait list for paid events.

Hehe, yes, these events are quite popular :-) Last fall, we had a teacher with demand twice capacity and she managed the wait list all in email. She said she practically went crazy. You will make her very happy!

I believe all the existing and potential clients will be using PayPal and can process the refunds there. Maybe just sort by status so all the waitlist people are in a group would be good enough for #3. Then they can just be sure they got all of them. Can still be a manual refund.

Is #1 and #2 possible by September? That's when my next client wants to release.

AldenG

Should be ok by then...