Hello,

We have a very strange problem that has cropped up for us. We run multiple DNN installations on a single server and all of the sites have the Content Manager module. We recently deployed a new site on the same server and activated the license for that site without an issue. Consequentially however, all of the other sites on that server are now showing the "Trial Copy" message randomly. I say randomly because if you see the message, you can typically refresh 2 or 3 times and the message will go away, and you can edit like normal. Is there any kind of proxy or IP change that could have caused this to happen? The bin folders and .lic files for these sites were not touched, so we are thinking that it is some kind of a server environment issue. Lastly, I tried reactivating of the licenses on a site and it gave e a success message, but still is showing the trial copy message intermittently.

Any help would be appreciated.

Thanks,

-Joe

Is your DNN install or your website configured to have multiple IP address? or load balanced?

I'm having the same problem. The web server itself does have multiple local IPs, and it's behind two ISA servers (each with different IPs).

Hi Timmerk,

Can you send your license code to support @ invenmanager.com?

Please note only Enterprise Edition supports multiple IP environment.

Any news? I sent the license key yesterday as an email and haven't heard back. This is very urgent because it's on our live site.

Thanks!

Hi Timmerk,

We believe we have answered your emails already.

Thanks! I got the emails.