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Event EMail Messages and Roles
Last Post 31 Mar 2010 04:20 AM by Inven Manager. 13 Replies.
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Raymond Raffety
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14 Oct 2009 07:05 PM  
In our environment we do not want an event creator to be able to send notifications about new events to every role within the portal. We would like the portal admin to be able to select which roles that calendar instance can mail to for the initial notification. Then they can send updates to anyone that has enrolled for that event.

Is there anyway to limit this?

Thanks
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15 Oct 2009 03:48 AM  
At the view options, you can disable the "Allow email notification when entering event data", however, once you do so, even Admin user will not be able to see the send email notification section.

Maybe we will set a permission control for this to only allow authorized users to send notifications.
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Raymond Raffety
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15 Oct 2009 03:59 AM  
Optimally, I would like to say what roles this calendar can send to.

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15 Oct 2009 04:46 AM  
Raymond,

We can add that too.. it is a good suggestion.
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reuben chew
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26 Jan 2010 09:17 AM  
I would like to add to this requirement if possible. I have a need to automatically DEFAULT to a specific role for event notification for that specific instance of the calendar. In our case, we are using the event calendar for a working group. When someone adds a meeting, it should automatically notify everyone in the working group (grouped by security roles). However, this has to be set up by an administrator, not by the event scheduler. This way the event scheduler doesn't have to worry about who is being notified and check the notification boxes.

If there is a way to do this now, I would appreciate knowing how because we are using the calendar for over 10 working groups (each group have their own calendar) and the problem is that no one gets notified because the person scheduling the meeting will never remember to check on the correct security role for notification.
Inven Manager
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27 Jan 2010 02:06 AM  
Currently you can have default Roles to send notification to under Main Settings.

The limitation is for each Calendar module instance, you can only set one set of roles to send notification.

But if you are using one calendar for each group, then this solves the problem.

So you can go to Main Settings, check the roles to send notification. And then go to View Options, to disable the Send Notification section. So the user will not see that when posting an event.

I hope it solved your problem.
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Constantin Koutrias
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09 Feb 2010 05:30 AM  
Hi,

I went to Main Settings and disabled the Send Notification section. When a user enters an event the " Send Event Reminder: " field still displays. Why is it so?
Inven Manager
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09 Feb 2010 11:37 PM  
Hi,

Send Notification is different from Event Reminder.

You can disable the Event Reminder at the Event notification section at the Main Settings.
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Constantin Koutrias
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11 Feb 2010 07:50 AM  
Ok. So How can I disable Send Notification?
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16 Feb 2010 05:01 AM  
Hi,

Go to View Options, uncheck this box: Allow email notification when entering event data, and then click Update.
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reuben chew
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29 Mar 2010 02:02 PM  
I would like to follow up on a question I asked last month, which is, I would like the ability for everyone in a specific role to be notified when an event is created. So I managed to make it work such that when a user creates an event, an automatic notification is sent to everyone in the role.

The problem now is EDITING the event. When the event is changed, the automatic email notification doesn't work because the role is no longer selected for notification. Is there a way around this? thanks.
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30 Mar 2010 05:17 PM  
Hi, Reuben,

Okay, now I understand your situation...

I believe you used the "Default notification roles", so those roles will be auto checked for sending notifications when creating an event.

For Editing event, those roles are not checked by default, so the users need to manually check those roles to send notification.

This may not be ideal solution, what do you suggest we can change for this?
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reuben chew
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30 Mar 2010 11:49 PM  
well, I would think it should work this way -

We want to use the calendar/registration as a work group collaboration tool, which means that if someone wants to create/edit/delete an event, everyone in the work group should be notified. Since the easiest way to identify a work group is via security roles, it makes sense to send an email to everyone in the security role.

So you can do it in two ways - allow the administrator to define a security role for automatic notification for create/edit/delete an event (not just create). This means that automatic notification selection should be carried along with the event.

OR I believe registering someone to an event will also allow edit/delete notification, which means that if you can allow automatically REGISTERING everyone in a security role to any new event created will also solve this problem.

Is it possible that this can be "fixed" soon? we really need the functionality. Thanks.

= reuben
Inven Manager
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31 Mar 2010 04:20 AM  
Reuben,

Thanks for your input, currently it does not support this way, we will consider adding such features for: auto notification base on roles or emails.
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