Invenmanager User Forum

I've noticed something really weird today. I could have sworn this worked, before.

Anonymous registrations should save a cookie or some other means of recording if you've registered. It looks like it doesn't. I register, then return to the event detail page and get the non-registered view. Have I configured something wrong? Free registrations also don't seem to forward to my confirmation page. They just go back to the calendar. No way of knowing if you're registered without checking your email.

Well, this is a good suggestion, then the question will be, how long can you store that kind of cookie? if the user return to the site another day, it will be Unregistered view again.

Though we can implement this feature, it is best to get the user login to the site before they register for the event. Right?

Yes, user registration makes this much easier, but I don't think we can depend on that at our site. I think if the anonymous registration forwarded to the confirmation page, that should be enough. Then the confirmation page could tell you to check your email and you would know you are registered. If you try to register again, it should fail because you're already registered, right?

oh wait, that works. my redirection page was unset for some reason. works fine.

wait again. i can still register multiple times as anonymous for an event with the same email address, even if I've checked restrict to single registration per user. you need to catch the duplicate email address and tell me i'm already registered.

No, it currently does not check email address for duplicate registration. Rather based on the user who logged in.

if the user is anonymous and "one registration/user" is checked, you should enforce a single email per event. the unique key for a registered user is username. for anonymous, it is email. we will certainly get duplicate registrations, this way. this is likely another showstopper for us :-(

Hi,

Just to check, will there be any problem if you ask the user to register and login before they register for the event?

This has been a very controversial issue in our project. Of course registration makes many things easier when you can easily tell the role of the viewer. It helps with many more things than event registration. And of course our various administration roles all have accounts.

But in my previous project, we measured a 40% failure rate on registration using Google Analytics. We traced much of the problem to lost registration emails. After adjusting everything we could to avoid spam catchers and getting on as many white lists as possible, we cut the failure rate to 30%. Then we added customer service to help people with lost passwords, locked out accounts, forgotten user names, etc., which also helped.

My current project is an all-volunteer organization. They can't offer that level of support. Our goal is to make it as easy as possible to register for an event. Even if the registration confirmation email is lost, people can still get a registration through.

We would prefer to avoid site registration, if we can. It's still on the table to add it later if we can't find any way around it.

AldenG

Hi, Alden,

I can understand your concern on this.

I also thought about using the email address to cross check user who had already registered. There will be another issue then, how about if someone registers an event for many people but he is not sure about their email, so he use one email address for all of the attendees?

How about the same user comes back and register for some other people also using his own email address?

I am afraid we can't change that logic for now, unless a better solution or workaround is available then we will implement such features. Thanks.

I would have to agree that it is better to force unique email for an event with single attendee rather than let an annon user register multiple time just because they may be registering for someone else. If they do not know that persons email then perhaps they should not be registering for them. If this is an issue it would be better to then allow multiple registrations.

Just my point of view...

Kevin

Yes, this has been an issue that need to be resolved on our agenda. In order to make it a professional tool for event registration, the way in handling anonymous registration must be improved.